As for SangleBathroom Retruns:

For distribute/wholesales order, some spare parts will be sent to you free of charge if the damage happened unfortunately during shipment, such as vacuum tubes. We’ll do our best to serve and support you in many ways. If you meet any question or need any help, please feel free to contact us by email info@sanglebathroom.
For retail order of small items(its value<USD$500),Jiangsu Sangle Bathroom Equipment Co.,Ltd offers a 7day* money-back guarantee (less shipping costs) provided the product is returned unused, in the original undamaged box including all original packing, original owner's manuals, warranty card and any included accessories with the product. We reserve the right to charge an $5.00 restocking fee or refuse the return if the items are returned incomplete or damaged in any way. Except in cases where the product was shipped in our error or was considered to be faulty on arrival, the purchaser is required to pay all costs incurred with regard to shipping the product back to Sangle Bathroom Equipment Co.,Ltd.
If something wrong with our products happened within warranty and it is result in by non-human factors affirmed, you may resend it to us as per our requirement and we will do that after it is maintained well. The shipping cost will be spitted fifty-fifty.
* Effective from date of receipt
Procedure for Returns and Exchanges
Please contact SangleBathroom and let us know about the issues concerning the order.
We can be contacted either by:
Phone:  +86-15252337616
(Note: The return is only available when your order is in accordance with our returning policy and procedure)
After our further confirmation, you’ll get a return or exchange reference number, please label and post back the items to the below address:
SangleBathroom Returns
No.8 Zhongshan Road,Huaian city,Jiangsu,China. Post Code:223400
Once we receive your item/s, we will send you an acknowledgment. Providing the items arrive in its unused, original condition, including intact packaging as received from us.  Refund or exchange will be processed.
Refund or exchange will be processed within 3~5 business days.
Refunds will be processed using the original tender type. Credit Card refunds will be processed against the original card details (the exact card used to make the original purchase).  Paypal refunds will be refunded back to the original Paypal account.  Bank deposit payments will be paid back to bank account as soon as BSB and Account details are supplied to us.